Hey there, herbal incense UK fans and visitors! Today, we’re featuring a guide highlighting the most asked questions about legal highs, herbal extracts and our store in general.

Read the following for commonly asked questions about our herbal potpourri and other products. You might also want to contact us directly if you don’t find the answers that you’re looking for here.

Herbal Incense UK Questions

What is herbal incense?

Herbal incense is incense or potpourri product that is NOT FOR HUMAN CONSUMPTION in any form or kind.

These products are burned in an incense burner to spread good vibes in the air and make people feel happier with a better mood, higher level of energy and more vigor to get more out of life.

Herbal incense can be used alone or with the gang. Just a little of the product can go a long way in terms of energizing, mood-lifting and relaxing benefits.

What makes your herbal potpourri different from our competitors?

Our store offers the strongest blends on the market. We cater to beginners, intermediate and advanced incense aficionados and fans.

Express Highs has the one of the largest, if not the largest, collection of herbal potpourri on the market.

Our team tests and rates each blend to determine and classify their strength. For example, Brazil Gold is 5/5, meaning it is strong incense blend that you have to take caution to if you’re a beginner in incense burning.

We rate our herbal incense UK because we recognize that no two people are alike in terms of incense burning experience level.

Our team also acknowledges that no two people are alike regarding preferences. That is why we also offer different aromas/flavors, such as fresh, fruity, citrusy and hemp-like.

The same goes with intensity levels. Our incenses are categorized as low, mellow or heavy.

Before buying, consumers will be able to narrow down their choices based on aroma flavor, intensity level and rating.

In this case, each one can make an informed decision to achieve the most pleasant incense burning experience.

What should I do if I cannot decide on the herbal incense to buy?

We’re here to help! Don’t worry if you cannot decide on the blend to buy. Just drop us a line or two in the contact form, fill it up with required details, and wait for a response.

Are incense orders confidential?

Yes, they are. Express Highs values your privacy and security. Your orders are packaged and shipped in a discreet manner that no one would know what the package contains. Your order, along with your identity, is totally kept private and confidential when you order from us.

Do you offer a refund?

Just like other incense stores online, Express Highs does not offer any form of refund on orders.

Do you ship herbal incense to the USA?

No, we don’t ship to the USA.

Can I avail of free herbal potpourri delivery?

You’re qualified for a free delivery if your order is at least €60.00. This feature is automatic. Upon checking out, you can see the FREE SHIPPING option if your order is at least this amount.

If Euro isn’t your currency, you can still qualify for the free shipping option because an automatic currency conversion will be done at the checkout.

How many days do I have to wait for my herbal incense?

Express Highs ships from the European Union within two days using a tracked delivery service once your payment have been completed. We ship from Monday to Friday.

How does the delivery process work?

At checkout, you’ll see estimated time of delivery arrival when selecting a shipping option.

Once the payment has been completed, our team will send you an email containing the tracking number once we’ve shipped your order. From the same email, you’ll find information on where you can track your order.

If you’re a member, you can simply log into your account and on your dashboard track your order status.

NOTE: Please take note of your local customs regulations and laws to prevent any issues regarding your order.

What other delivery details do I have to know?

Take note that the usual delivery time if ordering from EU, such as Spain, France and UK, is within two to three business days using UPS Standard Delivery. But if you’ve chosen the UPS Express option, expect your order to arrive the next business day if ordering from EU.

Express Highs offers FREE worldwide delivery option for an order over €60.00. No other online incense shops offer this option.

So if you want to save on delivery, you might want to order at least this stated minimum amount.

Again, if it not your local currency, you are still qualified for the free delivery option because the currency will automatically be converted to your local currency upon checkout.

Where my order is be coming from?

All items are shipped in one of our EU warehouses operated by knowledgeable and skilled people.

Our warehouses have a systematic order sorting and processing system. Rest assured you would receive your order on time and at a great condition.

What will happen if my herbal incense UK gets lost?

If your order didn’t reach you for being lost in the mail, it will be reshipped at no extra cost to you.

When an item considered is lost?

The courier company considers it is lost if it has not been delivered for over seven (7) working days from the date that it passed due delivery date.

You can contact us if your order hasn’t reached you within four (4) business days. On the email, please state the order ID together with the tracking number.

Do I get a discount?

The more items you buy the more discounts you get. For example, buying more Bizarro Herbal Incense 25g also entitles you for bigger savings. Buying two or more lowers the price at £80.00 each from £89.00 or only at £75.00 for ordering three or more.

If you have more questions about discount options especially when buying wholesale, feel free reaching out to us through our 24/7 email support.

Do you offer member deals?

Yes, we do! Express Highs is your one-stop shop for all things incense and legal highs UK. We’re here to offer you with the best experience shopping with us. As an added feature, we offer great member deals for all customers who will sign up for an account.

By becoming a member, you’re entitled to become one of the first to know of exclusive offers and promotions. From time to time, we also offer huge discounts to loyal buyers.

What other benefits do I get for having an account?

You don’t just stay abreast with the latest deals but also get to track your activity and order status on your dashboard.

With an account, you will also receive newsletters and important promo updates on the latest incense on offer.

Payment Questions

What are available payment options in your store?

Our store accepts debit or credit card for instant payments.

For increased privacy, we also accept bitcoin.

Nevertheless, Express Highs offers different payment methods for the convenience and privacy of our customers.

Are my payment details safe?

Yes, your payment details are safe. It is on top of our priority list. We ensure that your personal and financial details are kept private, safe and secured.

Once your payment has been processed by one of the trusted payment processors of our ecommerce store, your details will not be stored in our database. They will be automatically deleted from our website.

Our store also uses SSL encryption to ensure the safety of our users.

We also guarantee that each connection you make to our website is secured. You can check it out in your browser settings.

Customer-Related Questions

What age is allowed to buy from your store?

People 18 years old and older can transact and order herbal incense UK from us.

Before placing an order, though, we advise that you check your state or city laws to find out if it is legal to buy herbal potpourri, bath salts or CBD products in your country.

Can I buy incense if I were from the USA?

No. We do not ship to the United States of America.

All the rest of the countries where legal highs are allowed, we can process your order.

How should I use the incense?

The incense is only intended for incense burning. It is not for inhalation and definitely not for human consumption.

You should NOT MISUSE any of the products for sale on this website. Read and understand the label for instructions especially if it is your first time to buy the products we sell on our store.

In all cases, you agree to the intended purposes of using any of the products to find on this online store. Express Highs SHALL NOT BE HELD LIABLE FOR ANY INJURY, LOSS, DAMAGE OR ACCIDENT following the misuse of the herbal incense and other products for sale on this shop.

AGAIN, do not misuse these products. Never are they intended for human consumption in any form, manner or kind.

Express Highs doesn’t supply usage instructions on any products for sale here. We recommend consulting your doctor prior to use of any herbs offered on this website if you have a medical condition or have concerns or questions.

Express Highs Product Questions

What are variety packs?

Each variety pack is composed of several types of blends that our store offers. For example, we have the 1g Herbal Incense Variety Pack that contains the

Exodus, Layer Cake, Mr. Nice Guy Mango and Psy Clone incense blends.

Ordering a variety pack is highly recommended for those who have just started with incense burning. It gives them the opportunity of trying different blends. With that, they can also gauge which products stand out to become their favorite incense.

In this manner, they also have the chance of sampling different incense varieties to friends or customers if they are resellers of these legal highs, too.

Customers also have the ability of ordering at once and then reselling incense if they want to right away.

What if I want to include other incense blends variety pack or to have my own variety pack, is that possible?

Feel free reaching out to us for this concern.

Each variety pack is set to include those specific blends.

But if you want to customize your variety pack, you can also contact us about it.

What is resin incense?

Resin herbal incense is one of the fastest-selling products in our store because of its high quality and pungent aroma. It is made using proven handmade techniques before resin incense is infused with scents and flavors to give people that relaxing, energizing or invigorating aroma that they’re looking for.

The resin blends for sale in our store are closest to the look, feel, color and smell of real hashish. But while they do appear like the real one, our products do not contain illegal, harmful or banned ingredients or components.

But before placing an order, we recommend that you check your local and state laws. We do not ship to countries where resin incense is banned or illegal.

NOTES

• Do not store the product anywhere there is a nearby source of heat or in a high humidity area, too, so it stays in good condition.

• Keep it out of pet and children’s reach for safety and accident prevention.

• Finally, resin incense is NEVER FOR HUMAN CONSUMPTION. Use it only according to its intended purpose.

What is bulk herbal incense?

If you’re a reseller or a wholesaler, you can buy bulk herbal incense. The more items to order the more savings to get!

Some of our customers sell incense to their colleagues and friends that want to feel invigorated or relaxed after a tiring day. They order in bulk or wholesale so that they can avail of huge discounts.

And with those discounts, the better is the profit they can get for selling herbal incense UK.

And by ordering wholesale incense, they can be sure that they won’t run out of stock of their favorite incense or top selling incense that they resell.

Our incense is fast selling, which is why wholesalers and resellers are ordering in bulk especially in the case of items that sell fast to their friends or customers.

But nevertheless, our store accepts small or big orders. There is no order too small for us. And no matter you buy wholesale or retail, you still save money because Express Highs offers competitive pricing that no other stores online can.

Rest assured, we also sell lower priced products because we source our supplies only from the makers themselves. In that case, our customers can be certain that they’re buying affordable incense at superior quality that none of our competitors can beat.

Why should I buy research chemicals in your store?

We’re a trusted vendor of research chemicals online. By buying from us, you can have peace of mind that you’re buying from a reliable and trusted source of the purest research chemicals on the web.

We know our RCs, so we’re ready for your questions or concerns related to these products. Our research chemicals also offer the best value for your money, nonetheless.

Note: Research chemicals are not for human consumption. They are for reference and research use only.

I find that you also sell bath salts. Why should I choose you?

You must buy our bath salts because we source them only from the makers themselves, giving you peace of mind on the purity of these salts that possess negligible aroma.

Customers buy bath salts because these products can provide them a stimulating or relaxing surrounding especially after a hard day’s work.

While there are many websites offering the same products online, not all of them are reliable when it comes to the strength and purity of their bath salts. Do not waste money on non-proven sellers online, but choose only Express Highs. We have over three years of activity and hundreds of positive reviews online.

How about Kratom?

There is no doubt that Kratom is one of the most popular herbs in the world. It is used by thousands of people that want to achieve its relaxing or stimulating benefits.

And so to meet the growing demand of consumers worldwide, Express Highs offers different Kratom varieties for you to choose from and try.

If you have questions or concerns about Kratom, feel free contacting us.

What is liquid herbal incense?

It’s basically an aromatic liquid that spreads aroma in the room once burned.

This product is an exciting blend of flavors or aroma and herbal ingredients to make an impressive liquid version of herbal incense UK.

If you’re looking to receive its relaxing and soothing benefits, you should not miss but order your liquid herbal incense now.

CBD, what is it?

Cannabidiol (CBD) isn’t psychoactive, so it won’t cause intoxication. Our store sells only hemp-based CBD products that do not have euphoric or psychoactive effects.

They’re meant for their relaxing and healing properties. CBD may also relieve pain and improve one’s mood. Feel free browsing our wide range of CBD offerings – ranging from crystals to solids and e-liquids to oils. If you’re looking for herbal extracts instead, you can go here.

There you have our answers to your most asked questions. If you don’t find an answer to your specific concern, feel free reaching out to u